Where to go for help with LiveJournal

Jun 17, 2024 14:32

LiveJournal support, oddly enough. I don't work for them any more. Even when I did, I didn't like it when people I didn't know asked questions in my journal, instead of using the support page.

Original, snarkier version )

about my journal, livejournal support

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Comments 57

kevin June 16 2004, 23:52:20 UTC
RIGHT SO I R3AD AL OF TAHT BUT I STIL DONT KNOW HOW 2 USE OVERIEDS ON MAH JOURNAL 2 MAEK IT AL SPARKL3Y AND STUF1!1! OMG WTF CAN U TEL MA HOW PLZ STEP-BY-STEP SINCE TEH P3OPLA IN SUPORT ALWAYS JUST POINT ME AT FAQS TAHT IMM 2 STUPID 2 UNDERSTAND1!!1 LOL THX UR TEH BST!1!!!! WTF LOL

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nicked_metal June 17 2004, 00:08:45 UTC
WTF! CANT U REED? U R SO DUMBASS.

ALL YOUR BASE ARE BELONG TO US!

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kevin June 17 2004, 00:37:34 UTC
nicked_metal June 17 2004, 19:08:36 UTC
I've seen that before - it's the best!

(And I agree, it's much funnier than the original.)

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pne June 16 2004, 23:56:19 UTC
May I offer a suggestion for rewording?

Change "please click on this link" into something more descriptive, such as "please ask the question in LiveJournal Support" or "please submit a request to the support board".

Anything but the saying-nothing "click here".

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nicked_metal June 17 2004, 00:06:01 UTC
Yeah, but then I wouldn't get the perverse pleasure of having them think they were going to talk to me. Then again, they might think they were being redirected somewhere icky. Yeah, OK, I label it better.

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(The comment has been removed)

nicked_metal June 17 2004, 20:11:52 UTC
Never attempt to restrain a libergerbil in this way. As a liberated gerbil, it will undoubtedly find a way to get a hideous revenge and destroy your computer in the process.

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Actually have a bit of a persistant problem... jerseycajun June 21 2004, 21:09:14 UTC
Lately even if I clear my cache and wipe out all cookies, my recent entries page still hasn't updated since about mid-May. Same with my friends page. However, the archive page and all other pages related to my account do update.

It's a little bit annoying since it makes it a lot more difficult to see when people on my friends list update and to be able to view entries in my own LJ.

None of this prevents me from using LJ, just makes it harder to use. Any idea what the problem might be?

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Re: Actually have a bit of a persistant problem... nicked_metal June 21 2004, 21:29:46 UTC
It could have something to do with a proxy cache being run by your ISP. Assuming that you use Internet Explorer, try holding down the alt key while pressing the Refresh button.

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Re: Actually have a bit of a persistant problem... jerseycajun June 21 2004, 21:40:20 UTC
Yeah, saw that tip in the LJ help section.

Didn't work.

Suppose I should have said I already tried the stuff that was in the help section first.

Sorry :-)

Any other ideas? I'm stumped.

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Re: Actually have a bit of a persistant problem... nicked_metal June 21 2004, 21:46:34 UTC
I'd probably have given you the same advice anyway, that being the most common solution to that problem, etc :)

If you have the ability to dial up to the internet with your computer, you might want to accept somebody's free trial offer, and see if changing ISPs fixes the problem.

But this kind of problem gets very quickly into the sort of territory where you ask people if they've considered sacrificing a goat to their computer at midnight.

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pthalogreen July 1 2004, 13:28:41 UTC
i added you. i don't have to miss you this way and i don't have to remember to sneak back here and read quietly. hi. :)

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nicked_metal July 1 2004, 21:31:59 UTC
Cool :)

Mice are cute, it's good to have you around :D

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