irresistable Arashi <3

Aug 21, 2010 08:06

it's been soooo long since my last post & i was planning to post on Junjun's birthday, but i juz can't help when i received an email from CDJapan today. ^^ i was overwhelmed & slightly amused by it.  Arashi...i'm soooooooooo proud of u!!!

Hello!

I'm sending you this email because you are subscribed to Arashi New
Release Mail.

Yesterday, we sent you an email about "Dear Snow" the new single from
Arashi, and I would like to let you know how we processed the
information this time.

Normally, we would open preorders for new releases right away, as soon
as we receive details.

We would inform people about it on our website and then by New Release
Mail.

However, with the past few Arashi releases, CDJapan website always
went down temporarily, because our server was overwhelmed each time as
so many people worldwide as well as in Japan rushed over to CDJapan
and our Japanese website in order to preorder the Limited Edition.

Upgrading the server could not meaningfully improve the situation,
because it was just too overwhelming.

Most people were kind enough to understand the situation, but it was
nevertheless a very inconvenient situation for everyone involved.

In order to effectively prevent our website from going down, we needed
to think of priorities in how we are to inform people about the new
Arashi release.

So, what we did yesterday was to send the New Release Mail before we
informed people about the release in any other way, including our
website.

Our decision is based on our wish and desire to recognize and treat
customers who are subscribed first.

I know that this might not seem fair for people who are not
subscribed, but the purpose was to make our website withstand the
preorder so that at least people are not inconvenienced by our website
going down.

Also, you might have experienced confusion when you visited the page
from the link we included in the New Release Mail yesterday, as there
was no way to get to the page other than from that link.

By the way, there are greater number of people subscribed than the
number of the Limited Edition that the record company is able to provide.

So, you may continue to have the same difficulties trying to preorder
Limited Editions from Arashi, but I hope that you will find the
situation somewhat better from now on.

Please note that Arashi is the only artist that we would handle this way.

Also, the regular edition is still available.

http://www.cdjapan.co.jp/detailview.html?KEY=JACA-5243

Thank you for subscribing to Arashi New Release Mail.

news, arashi

Previous post Next post
Up