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Sep 17, 2003 20:20

today i received my order from k records in the mail...except that it wasn't my order, it was someone elses. two nikki mcclure calendars, four LPs (rose melberg, little wings, the blow, and iqu) and the get the hell out of the way of the volcano CD. so i called them and they apologized and said that they would send my order out asap. and i was ( Read more... )

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mala106 September 17 2003, 19:23:14 UTC
i don't think they should be asking you to pay for the shipping on either. it wasn't your error!

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tarynhipp September 17 2003, 20:04:11 UTC
since this is what i do for a living i can tell you that if you call them & refuse to pay either shipping cost they really have no choice. just don't be rude, which i know you wouldn't be. just basically say what you said here. it happens at my job all the time & we often will credit the person's card for the amount of shipping if they ask. we don't offer though. haha.

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