In new heights of beating AT&T over the head...

[once_a_banana]

I continue to feel a little bad about my seemingly ever-increasing ability to get what I want out of CSRs of enormous megacorporations whose machinations I distrust. But hey, I still haven't had specially assigned super agents assigned to deal with me yet, so I must still have a ways to go... (right heathey?). In the latest, a couple weeks ago I found

Comments

[easwaran]

That's interesting how different the Comcast pricing scheme seems to be from Time/Warner that we've got down here in LA. I think I'm paying something like $40 a month for the ultra fast service. The YouTube speed test page has me at more than double the speed of any of the other lines on the chart, which is exciting. I had some issues in my second week of service, but I don't know if that was connected to the rain and flash floods and tornadoes and such that were going on.

My parents' place has had the issue where I get an error message saying no internet if I try to load ten tabs at once, but my parents have never complained about problems. My father claimed that meant I was being extra-picky about internet service, but it was clearly a problem. Maybe it's the modem though, like for you. I was worried that it might be a problem with cable, but I haven't had that problem in LA yet (perhaps since I have a separate Apple Airport from the cable modem - I don't know what my parents' modem/router situation is).

[once_a_banana]

Yeah, our area up here is irritating in that Comcast cable internet and AT&T craptacular DSL are really the only choices, and both are overpriced relative to their speeds. I wish I lived in an area with Verizon's FiOS service, which is faster and cheaper! I moved to Comcast because the landlord wanted to pull out of our sharing agreement with the AT&T, since it was pretty unreliable for him, and that would've made it not much cheaper for me than getting much more reliable Comcast at 10 times the speed, with us sharing again.

Here are my current speedtest.net and pingtest.net results (note that the pingtest site works properly in Firefox but not in Safari or Chrome). What are your results with your Time Warner service?

[easwaran]

On speedtest I get:

[once_a_banana]

Yes we both have excellent line quality and modems and routers (all of those are necessary to get an "A" rating... and my older router was limiting my wireless downstream speeds and also giving me a "B" rating, so I wanted a newer one). The reason I have faster speeds is because I'm on a faster plan, at least temporarily (because it was part of the package deal that also gave me a free wireless modem and a $100 rebate). Comcast's current plans in my area breakdown as follows (the first number is downstream speed in Mbps, the second is upstream), and one of them seems quite a bit like yours:

• Economy: 1/.384 for $25 per month (slow, but kinda cheap I guess?)
• Performance: 15/3 for $20 per month for 6 months, and $58 thereafter unless you also buy their cable TV (in which case it's $43). This is the one I'll move to after 6 months, and it's almost identical to your service except it seems to be significantly more expensive and maybe has faster uploads (is yours sold as 15/2?).
• Blast!® (yes it really has the "®"): 20/4 for $30 per month for

[heathey]

Oh, it just gets better. Next you need to file a complaint with the utilities commission, and all of a sudden you have random technicians showing up on your doorstep asking if there's anything they can fix for you.

And I haven't even rolled out my complaint to the BBB yet. We're adopting a scorched-earth policy on this one.

[once_a_banana]

When will these foolish companies understand that what don't need is fearful technicians arriving at your door.... what you need is a full refund on all the months of service you're condemning them for screwing up and not fixing earlier! Show me the money, etc.!

[lingboy]

From my lab in Lyon to Paris. I guess it's nice that I live in a country where they've replaced every line with fiber optics?

[fengshui]

That's at work, I presume? In business/educational settings, we get very fast speeds in the States.

[once_a_banana]

Wow, that's pretty nice. Fear the power that is: le RENATERRRR!!!!

I wonder what I would get with a hardwired connection here on campus. Airbears is reasonably fast (but probably not more than 10 Mbps or so) - when you can actually connect, that is! Argh it is pretty awful.

I'm also curious what you get at home there, and how much the available services cost.

[lingboy]

I just tried it at home at it is not nearly as fast at in my office in the lab.

Here are my results: