I work at a fairly large bakery cafe chain and there are a ton of regulars that come in every single day. For the most part, these are some of the sweetest people. They know our names (and we know theirs) and they're fairly awesome. But there is a handful of them that think because they come in every day, they own the place and have every right to
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I wish you could just smack someone. I swear, if we EVER close, I'm taking that last week to just tell people how I really fucking feel about them.
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It sounds like you deal with a lot of more, ahem, moneyed people. Nothing wrong with that at all, but they can be among the most demanding customers. I don't think they're used to hearing the word no.
Sorry to hear your regulars are fuckbags.
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