Hey Brad and Sarah--Want to Save my Reputation as a Florist?

[pandaluvr]

So I got my first REALLY BAD review

Comments

[azladybug]

But if the things she's saying aren't true can you ask to get it taken down???

Thats so unfair! If the baker takes your flowers and sticks them in the cake how is that your fault! I hate bitchy bridezillas!

And the accusations about putting stock photos on your website? Defamation and libel!

[pandaluvr]

Yeah I know!

We actually have a photographer friend of ours in the same sitch. Only her bridezilla posted on EVERY wedding related website whether it was AZ related or not.

The photog. got them to take the negative reviews down, but then the girl waited three months and copy and pasted her bad review. Photog. found out and hired a lawyer...all of the suddden, no more bad reviews.

I don't want it to come to that. It's a true statement: I was upset with flowers..." the rest is crazy.

[azladybug]

it just sucks bc there is always two sides to every story....and those bride sites never allow the other side :-(

[xswingkidx]

I'll talk to Sarah about this in the morning and see if we can put together a review to offset Bridezilla.

[pandaluvr]

Thanks Brad.

It was just a really crappy experience. I've tentatively lost one bride and today the knot message boards had someone looking for a florist and someone mentioned me and that I had just won the award from wedding wire. If I was a bride, the first thing I would do would be to go to wedding wire and tho and behold...the first comment negative!

I really appreciate it.

In other news--the two of you have an anniversary creeping up on us. I will probably space it so happy anniversary! :)

[xwatchmesinkx]

After we're done proving to everyone that you are the amazing florist that you are, I'm going to track this lady down and punch her in her mouth.

[pandaluvr]

It was such a lovely mouth too...:)

I just want some more positive vibes so the first comment is a negative review.

Thanks so much guys. I just met with a bride and her mom tonight and they were like "you got such good reviews on wedding wire!" I had to tell them about the negative one just so it wasn't a shock. I explained myself but it's probably alarming for potential brides!

[pandaluvr]

I mean so the first is NOT a negative review! LOL

[xswingkidx]

I went to take care of this today but am not sure where I need to do a review. Can you post a link?

[pandaluvr]

http://www.weddingwire.com/biz/butterfly-petals-gilbert/49c6be9ce0d2d713.html

Then you click a little star in the upper right that says "write a review."

Put your wedding date as 2009 or else it will put you at the very bottom.

Thanks so much!