This is classic behaviour for my employer and it's happening again. Let's introduce a new service but instead of creating a process to deliver it properly, we'll just make it up as we go along and create headaches for everyone! Some days I really do live in Dilbert.

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For 43 years, Professor Lynn Rogers has studied wild bears, walking and playing with them, gaining amazing insights into their behaviour.

His studies reveal the bears as peaceful, playful creatures, which even hum when they are content.http://news.bbc.

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No, not even. It's funny, anyway.

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