I was a complete and utter beyotch this morning when my car pick-up service was late - the upshot is that they didn't charge me for the ride to the airport (or, more precisely, will not charge the company), but I did feel badly afterwards. But really - it wasn't so much that there was a screw-up that pissed me off, because things happen. But when
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And being a smoker myself, I know it probably still wouldn't help, so I'll just say best of luck to ya.
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I take it you did make your plane in the end?
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It's adding insult to injury, and that's a pretty foolish way for any service provider to behave.
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