(no subject)

Apr 28, 2008 01:48

With the upcoming rollout of the new polychromatic-rp.info website which will codify our rules for easy player access, there are some issues that we think should be revisited before we finalize the site.

We'd like to talk about how complaints are handled. As you know, there are many ways to go about making an official complaint on somebody's characterization, activity, and all those other things that come up when you get nearly 200 people together for collaborative storytelling (RP).
We want your input on any of the issues listed in the main complaints section of the website, but one of the places where we get some conflicting feedback is on the matter of OOC complaints.

You've all seen how we've tried to handle the issue of perceived OOC characterization. No system is perfect and we try our best, we always encourage communication between our players. Those three venues are what we have to offer, and as always IMs and emails are encouraged too. We'd like to open this thread to any suggestions or criticisms you might have about the processes.

    Too few complaints needed?
    Too many?
    Too long between complaint letter issuance and when more complaints will be considered?
    Not long enough?
    Is anonymity bad? Is it good?*
    Should we take action other than a letter for the first instance?
    The second?
    What about the third? Removal? Suspension?
    At this time, by our own choice to avoid appearance of bias, mods do not lodge complaints. Do you prefer it that way?
Everything is on the table.

To date, we have never chosen to remove a character from a player entirely due to perceived OOCness. At the same time, because we have never faced that situation period, it may seem like we refuse to do anything about the situation at all, beyond sending notices to players. Removing characters from players over how they play them is a delicate issue and feelings are easily hurt along the way. We'd also like to hear the community's opinion on this issue.

While we encourage everybody's opinion, please remember to stay courteous while expressing yourself. This is a community matter. We will gladly accept community member input, but we have turned off anonymous responses at this time to keep the discussion civil.

Also, please understand that what we are doing now is soliciting community opinion. It will take a while to filter through what majority community opinion is and implement it. For instance, if we distill this down to two majority themes, we may open the matter to a community vote as to which method we will adopt. This will take time. We won't be making changes overnight, and any major changes would require overall community approval.

Also, while we're at it, a reminder that apps will be closed from May 12 to June 1 as part of our work on the website rollout. We have a lot of work to do to unify the message and posts and links and will need the clear space to get it done in. Thanks for your patience and your input.

*Anonymity is defined, for this purpose, as player anonymity in delivery of the OOC complaint email. We do not accept anonymous complaints to the OOC complaint thread. This is only in terms of keeping complainants' identities anonymous from the email recipient.
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