В свое время я много рассказывал о том, как правильно брать машину в прокат за рубежом, см. "
Как брать в прокат машину и решать любые проблемы?". Но от форс-мажорных обстоятельств не застрахован никто. На днях прочитал пост у Саши Чебана на тему того, что итальянские прокатчики в нарушение договора сняли с его карты аж
1500 евро депозита при
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Security deposit is usually released within 14 bank working days automatically (This is stated in the Rental Agreement, p.5) and usually it takes a few days more to reach your account.
You reterned a car on the 06 of May so the deposit will be refunded in full ( reverse operation) on 24 of May. It will be not a transfer, just cancellation (reverse operation). Please check it with your bank in a few days. Do not worry please.
Sorry, for inconvenience.
Sincerely,
Nerijus Dirda
Sales manager
+370 685 27939
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Thank you for you quick reply!
However, I just can't find out why I was charged 1700 litas? As a rule rental companies authorize an amount, not charge. I've rented cars in 50 (fifty) different countries, but such a unprofessional stuff is
unbelievable.
1. Because of this unclear charge, Mastercard charged me a comission of almost 2% of 1700 litas for transaction from litas into US dollars.
It means that I lost for nothing almost 11 euros. And I will have to pay one more commission of 2% when you will refund me because of that. In a total I gonna lose 22 euros just because you've charged my account instead of authorizing.
2. In according with the mentioned above, different commisions and charges make up about 20% of total rental agreement of 89 euros.
3. Do you think it's logical?
Alexander
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Think abuot your professionalizm. And next time read the Agreement carefully before signing.
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...there is an insurance excess 500 €. This amount varies is left by credit card imprint upon collection of the vehicle...
Imprint - means actually "blocked", not charged. Blocked means authorized, charged (what you did) means to withdraw 500 euros out of my account.
OK, never mind, hopefully I will get it back in a full.
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Ya sam rabotau v banke BNB Paribas v Rige v otdele osparivania tranzakzij (chargeback). Pochital pro vashu problemy s Aleksandrom.
Ya ne znau ezdil on v Polshu ili net, eto ne moia problema. No esli y vas net dokumentov iz Polshi (shtraf ot polskoi polizii, video-zapis iz Polshi gde vidno mashinu v Polshe i tak dalee) vy proigraete etot case, a Aleksandr ustroit iz etogo show kak on "litovskih fashistov nakazal". On ne v pervyi raz eto delaet, ya viju po sisteme Mastercard y Aleksandra 6 osparivanii za 2012 god v raznyh stranah i vse 6 on vyigral.
Ya by na vashem meste nemedlenno vernul emy 500 eur, no podal by v sud za klevety v vash adres.
Vash drug iz Latviji.
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