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[purplehippos]

last month we received the normal monthly phone bill, and discovered that verizon had tacked on a $2 "shortfall charge" for not using any long distance minutes. this is a free pay-per-use feature of our budget phone plan, and there had never been a fee before (also in the signup letter there was a sentence about how they have no hidden fees and it

Comments

[marielapin]

Thanks for posting the story about verizon. That is a useful bit of information.