Sears HumBug
anonymous
November 18 2005, 22:05:04 UTC
I went to work for Sears after retiring from a major corporation. I worked there for two years before I reached the conclusion that the whole company is (mis)managed by a bunch of boobs.
The store I worked at supposedly did 60 million dollars worth of sales annually and probably threw 20 million of that away in the landfill. I was shocked when I saw shipping and receiving personel throwing major appliances containing toxic materials into the trash compactor because the person who was supposed to be troubleshooting had no expertise in the field (what do you expect for 12 bucks an hour).
Does anyone know why the retail field prides itself on hiring incompetent people?
I never saw anyone in a position of at authority at Sears that would make a pimple on a good manager's ass and that includes the district manager who had his office in the store.
Sears only gives lip service to customer satisfaction and has become a Wal Mart wannabee.
At least Wal Mart has a Customer Service Counter in every store.
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The store I worked at supposedly did 60 million dollars worth of sales annually and probably threw 20 million of that away in the landfill. I was shocked when I saw shipping and receiving personel throwing major appliances containing toxic materials into the trash compactor because the person who was supposed to be troubleshooting had no expertise in the field (what do you expect for 12 bucks an hour).
Does anyone know why the retail field prides itself on hiring incompetent people?
I never saw anyone in a position of at authority at Sears that would make a pimple on a good manager's ass and that includes the district manager who had his office in the store.
Sears only gives lip service to customer satisfaction and has become a Wal Mart wannabee.
At least Wal Mart has a Customer Service Counter in every store.
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