There are two types of customer service rants. Stupid customers, and customer service types that aren't as good as me. This has both elements, but they are unimportant
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I would agree with number 4, but my coworkers don't really show good sanitation skills in general. In theory you will wear gloves for two hours, then discard them, wash your hands, and get a new pair. I know the people I work with can't be bothered with much of any kind of sanitary practices on average.
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