So Monday I was doing my taxes, which is not where this story is going. During this exercise in data entry, I received a call from a unknown number. I let it ring, and it left a message. Curious I checked the message. Apparently, according to Bank of America, I had unauthorized charges on my bank card, and needed to verify them. Calling them back I
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Call centers. They suck.
Which of course is why the State is moving to that model. :P
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