Dear Jonnyram or Peacemaker:

[seulgaist]

So, my account got jacked back on June 22nd. No information was changed, only items and gil taken. Account is currently frozen, waiting for character roll back.

HoweverI can't access PlayOnline. My credit card just expired this month, and the billing period is around the 17th-20th. I think that if I can't access my account by that time, I'll get

Comments

[shibuyayakuza]

hey man, that's bad news, have you tried calling SE US to see if they can do anything? The time I had credit card problem with my account, my wife spent over an hour on the phone with SE Japan and it was very messy, I'm not even sure how it was really resolved.

[seulgaist]

Can SE US deal with Japanese accounts?

Cause other than that, the only thing I'd be worried about is the fact that all my information on the account is fake. For instance, my name isn't really Heihachi Mishima >.>

[shibuyayakuza]

Mishima san, I don't know, there were a quite a few people that were having problems and they have somehow gotten their accounts back, I'm not sure how they did it. Is your credit card expired for good, or you just needed to change the expiration date? I think in my case, my card expired and I changed to a different card, so they were able to charge the most recent month with the new card, but they were not able to charge the previous month on the old card, and the system refuses to charge the missing month on the new card.

I guess you can try to give SE US a call and explain to them the situation, I'm sure you won't be the first calling them about similar problems, especially it seems like a lot of accounts have gotten hacked recently; hopefully they can at least point you the right direction, and maybe let you correct your name, address, etc. In the meantime, I will try to ask around to see how the other importers got their accounts back.

[seulgaist]

I literally just need to change the expiration date and security code. The actually card number is exactly the same. I still have time though, won't know for sure until some time next week if I get fucked.

In other news.

[lefthanded_bj]

Can't make it to Hellboy during the week. Workin'