Microsoft question

[shipofools999]

At work we had an odd request from a former employee about getting info out of the google index. I have a friend at google that was able to steer me through google help and explain google speak to me and this was invaluable. The webmaster and IT guy were in the loop on what was going on even though they really had nothing to do to fix it

Comments

[kilah_hurtz]

To detect if the emails are being duplicated or just resent look at the header. The message header has the message id and the timestamp. Look at those

The one thing is to check if the emails were ever recieved in the first place or sat the the queue. If they were not then the issue is the server queue handler needs to be cleared.

If they came through but are repeated then peoples MAPI spooler on their clients may be the issue, check to see how many people are affected.

Next best thing is to tell them to read the log file, its very helpfull

[shipofools999]

Thank you maestro of Microsoft. It looks like they have a handle on it but think it was triggered by our email database growing beyond 50GB - which caused the Information Store to dismount. More greek to me. I understood the Google problem better.

[kilah_hurtz]

Oh good lord, basically they are boneheads.

have someone buy this book and throw it at them.

http://books.google.com/books?id=Jv7DnFe-nR0C&pg=RA1-PA62&lpg=RA1-PA62&dq=beyond+50GB+exchange+server&source=web&ots=USOkQloJZO&sig=Lzf6VZXbKFYPm6zwX6oHmLlMF-0&hl=en

[shipofools999]

Nice, name calling from someone that can't be bothered to put their name on their comment.

Mostly they weren't watching the size and nobody in the office ever bothers to delete any email. Ah the joys of a growing company.