This is the joy and wonder of Telco. They used to do nothing but phone sex and tarot card reading over the phones, so occasionally you get a perv. Best ever was a guy who called the center several times an hour over the course of an entire day, demanding that the female agents dress up like superheros for his sexual gratification. Whooo! In these situations, I've always been a fan of "Does your mother know you talk this way?! You call back when you can be nice!" Of course, that was back when we didn't get monitored. *evil snickering*
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