Unified Communications
Unified Communications
Unify. Empower. Succeed.
We're communicating more than ever before. The need for clarity, quality and presence on the move is becoming even more important.
This is where Plantronics come in. Our unified communications solutions integrate technologies and platforms for smarter working.
Unify for better results
Organisations are increasingly adopting Unified Communications (UC) strategies. This means integrating real-time communication services such as instant messaging (chat), presence information, voice and video conferencing with non-real-time communication (voicemail, email and SMS). Businesses are finding that with the adoption of UC they can work smarter, faster and happier.
Employees are also enjoying the benefits:
• A smarter presence: employees’ availability is communicated across multiple devices, meaning disruptions are reduced and communication is more effective
• A unified directory: a centralised approach for easy access to the information employees need across multiple devices
• Multimedia conferencing: having the tools to enhance your conference call for effective collaboration in any location
Simply the best
UC solutions can help businesses reach new levels of performance. Benefits include a reduced carbon footprint, more intelligent use of space and the potential to rationalise property costs. Working becomes more flexible and continuity planned more efficiently. Employees will also enjoy a range of individual and practical advantages, leaving them to simply concentrate on what they want to say.
And don’t forget, Plantronics are here to guide you through UC adoption.
Smarter communications
Technology is revolutionising the way we work, but for some, the explosive growth of communications can cause difficulties, particularly when it comes to managing landline, mobile, and VoIP calls, as well as email, text and social media messages.
Plantronics makes this easy. We can help you implement a smarter working solution that ensures you will be able to deal with any communication query using any device, anywhere, and never miss a request again.
Vital statistics
The dynamics of the way we work are evolving. Fixed office space is being replaced by a more remote future where workers can communicate from any location. Furthermore, BYOD (bring your own device) policies are further increasing the choice of communication methods:
• Performance is measured by results and not just attendance
• People are self-motivated with the ability to exercise free choice
• Collaboration occurs naturally
• Management is based on results
• Employers and employees work in partnership and partners collaborate
Plantronics headsets are an essential element of this increasingly virtual world. Our advanced technology and practical design enable people to communicate more freely - anytime and anywhere - as the need to engage on the go increases. They work across multiple devices, they're optimised for leading Unified Communications platforms and the various wearing styles can meet every preference.
Plantronics headsets are the hubs that unify all devices and technologies. They are built on more than 50 years' experience, and provide the perfect solution to enable successful collaboration.
Now, we conduct the most comprehensive research into the human ear so that our ultra-light, hands-free designs increase comfort and minimise the chance of developing discomfort:
• Increase productivity by up to 23%
• Reduce neck and back pain and reduce headaches by up to 31%
-E3 Consulting
First impressions count
We know clarity and intelligibility are vital to projecting a good impression and maintaining professionalism, particularly when attempting to communicate and collaborate across multiple regions and people with different language backgrounds and accents.
Audio quality can very across mobile phones, VoIP, analogue voice and as a result of network variables, which can make it particularly difficult to communicate when not using our native language. Our modern headsets are designed to meet these new and challenging conditions. They are optimised for the leading unified communications platforms and can maximise audio quality and facilitate better interactions. With intelligent technology delivering faithful, high-quality reproduction at any location, successful virtual collaboration is guaranteed.
In areas with high background noise, AudioIQ2 technology adapts listening levels automatically. And when working outside, microphones with Windsmart technology help minimise wind background noise.
Blurred lines: unified solutions
Working conditions are constantly evolving. Advancing technologies, the blurring of work/leisure space, global collaboration and the need to communicate outside of the usual office hours require a smarter way of working. Plantronics headsets are the hub that brings multiple solutions together. They unite devices, services and other unified communications platforms. They enable teams to work smarter and with greater efficiency.
Unification made easy
We’ve created a UC Toolkit that guides IT professionals through the various stages of planning, testing and deploying a UC Solution. It includes IT best……and how to get the very best from your headsets.
Redesigning your workspace
Workspaces are changing-evolving from maze-like office space to open floor plans, from assigned desks to hoteling spaces, and from rigid schedules to flexible work styles
CONNECTING THE ALWAYS-ON WORKPLACE
Work is shifting. People collaborate on the road, meet on mobile phones, and even “hotel” in offices. The way people work is changing, but their need to collaborate is greater than ever. At Plantronics, we simply keep people connected. We integrate with the top UC providers, so you can turn audio into a collaborative advantage. We create great user experiences-in the enterprise and on personal devices. We keep voices clear and unwanted noise tuned out. We keep users talking and IT headache-free. Devices, locations, and meeting times might change, but with Plantronics, your ability to connect and collaborate never wavers.
SMARTER WORKING
Today, “work” is more of a state of mind than a place to go. With new technologies that enable greater mobility and collaboration, the concept of a traditional workspace has changed forever. Smarter working examines the way people work and equips them with integrated tools to enhance their productivity. Plantronics provides those tools-a unified communications platform that gives your people the ability to connect multiple devices wherever, whenever.
OPEN OFFICES
Regardless of industry or geography, there’s no denying that office space is a big portion of most companies’ bottom line. Today’s enterprises are trying to reduce costs, improve square footage efficiency, and improve their environmental footprint by downsizing their office spaces.
This has led to the rise of the open office-and a corresponding rise in workforce dissatisfaction. Employees report an increase in office noise and distractions, and many report feeling inhibited because of the lack of privacy in an open office.
A 2013 U.S. Workplace Survey by Gensler reports that most effective workplaces include both quiet spaces and collaborative areas, giving employees a choice of where they’d like to work. Plantronics understands that everyone is different, and so are their work styles and preferences. We design our products with these varied needs in mind, so that whether people are desk-intensive or highly mobile, communication is clear and simple.
Experience how technology and evolutionary workplace design result in enhanced collaboration, innovation, and productivity.
Flexible Working
Open up a new world of work
Allow information workers to work where & when they are most productive, cost-effective, and environmentally respectful.
Plantronics: experts you can trust
Flexible working in the modern world
The work dynamic is evolving. Workers are increasingly working where and when they are most productive, cost-effective, and environmentally respectful. Businesses are introducing flexible working policies as up to 90% of surveyed employees now spend some time working off site either on the move, in 'smart' work spaces, hubs or at home. Subsequently, employees’ output is being measured based on results and not simply presence at the workplace.
Tools of the trade
Trends have shown employees are more self-motivated when they have the freedom to work any time, anywhere. Managers need to exercise a larger degree of trust and this growing trend of working outside of the office presents new opportunities. However, it also requires certain tools. Flexible workers require straightforward to install, easy-to-use, effective call and networking capabilities. Devices must be intuitive and headsets need to be ergonomically friendly. Furthermore, workers need to know how to utilise the power of their voice in the absence of face-to-face interaction and body language. Plantronics helps make this adoption easy. Our technology and expertise helps businesses stay connected, unify - and clarify - all communications allowing employees to work flexibly and organisations to improve productivity.
Work is changing...
Advances in technology have changed where we work and how we collaborate. Everything is becoming more fluid, productive, competitive and cost-effective for organisations, and more flexible for the people they employ.
IDC's Worldwide Mobile Worker Population Forecast predicts that the mobile working population in western Europe will increase to 129.5 million. Other futurologists predict that by 2020, 80% of the UK, German and French workforce won't be tied in to a daily 9-5 fixed-place routine.
Smart flexibility
Flexible working is liberating. Workers can be more productive, creative and balance their workloads with family and social life.
Meanwhile, their employers can concentrate on what matters: results
By working smarter, organisations can:
• Attract and retain top talent
• Increase employee satisfaction
• Boost employee productivity
• Cut real estate costs
• Expand sales footprints
In a survey of enterprise employees, 90% of people said they spend at least some time working off-site - and 44% of people said they spend a quarter or more of their time working in this way.
Together: apart
As more organisations adopt flexible working conditions, face-to-face contact will be complimented and even replaced by a more virtual world.
This means the impact of the spoken word is more crucial than ever before.Voice calls require better quality, and users can learn how to make what they say
and how they say it count.
Goodbye desk phone, hello headset?
Gartner has predicted the decline of the desk phone but the voice remains key, and an increasingly important part of the virtual collaboration mix.
As well as mobile devices, people are using computers and other technologies more and more as means of communication and to enable new ways of working.
Meetings and face-to-face interactions are being progressively replaced by more efficient desktop video and audio conferences.
In this world of flexible working where people are using interchanging technologies, the headset is the hub that brings everything together.
Get smart
• Smart technology: our latest headsets maximise calls and deliver clear conversations whatever the location or background noise. Wireless gives freedom to work anywhere
• Smart headsets: talk and multi-task simultaneously with smartphone and PC apps
• Smart places: flexible working - any time, any place, anywhere
Smart organisations deliver the tools and environments their workers need to maximise their potential. Implementing the latest, most effective technology plays an important role. As does providing dedicated spaces in the workplace, such as quiet zones, to aid collaboration. This will enable organisations to reap the benefits of increased productivity, improved staff retention and reduced attrition. Workers experience improved motivation, job variety and achieve a better work/life balance. The right tools for the right people for the right job: everybody wins.
Frequency-response technology
In lower quality calls from mobiles and VoIP phones it is easy to lose critical high-frequency signals. Plantronics business headsets compensate by boosting the ‘lost’ high-frequency signals to produce a clearer call unlike consumer headsets that tend to emphasis bass.
SoundGuard Plus
Helps eliminate the danger and discomfort associated with acoustic shock.
Perfected weight balance
Plantronics designers have perfected the weight balance between headset battery and boom making it comfortable for the wearer, especially for extended calls.
Noise-cancelling microphones and Digital Signal Processing (DSP)
Helps eliminate background noise and enhance audio clarity.
Unify. Empower. Succeed.
We're communicating more than ever before. The need for clarity, quality and presence on the move is becoming even more important.
This is where Plantronics come in. Our unified communications solutions integrate technologies and platforms for smarter working.
Unify for better results
Organisations are increasingly adopting Unified Communications (UC) strategies. This means integrating real-time communication services such as instant messaging (chat), presence information, voice and video conferencing with non-real-time communication (voicemail, email and SMS). Businesses are finding that with the adoption of UC they can work smarter, faster and happier.
Employees are also enjoying the benefits:
• A smarter presence: employees’ availability is communicated across multiple devices, meaning disruptions are reduced and communication is more effective
• A unified directory: a centralised approach for easy access to the information employees need across multiple devices
• Multimedia conferencing: having the tools to enhance your conference call for effective collaboration in any location
Simply the best
UC solutions can help businesses reach new levels of performance. Benefits include a reduced carbon footprint, more intelligent use of space and the potential to rationalise property costs. Working becomes more flexible and continuity planned more efficiently. Employees will also enjoy a range of individual and practical advantages, leaving them to simply concentrate on what they want to say.
And don’t forget, Plantronics are here to guide you through UC adoption.
Smarter communications
Technology is revolutionising the way we work, but for some, the explosive growth of communications can cause difficulties, particularly when it comes to managing landline, mobile, and VoIP calls, as well as email, text and social media messages.
Plantronics makes this easy. We can help you implement a smarter working solution that ensures you will be able to deal with any communication query using any device, anywhere, and never miss a request again.
Vital statistics
The dynamics of the way we work are evolving. Fixed office space is being replaced by a more remote future where workers can communicate from any location. Furthermore, BYOD (bring your own device) policies are further increasing the choice of communication methods:
• Performance is measured by results and not just attendance
• People are self-motivated with the ability to exercise free choice
• Collaboration occurs naturally
• Management is based on results
• Employers and employees work in partnership and partners collaborate
Plantronics headsets are an essential element of this increasingly virtual world. Our advanced technology and practical design enable people to communicate more freely - anytime and anywhere - as the need to engage on the go increases. They work across multiple devices, they're optimised for leading Unified Communications platforms and the various wearing styles can meet every preference.
Plantronics headsets are the hubs that unify all devices and technologies. They are built on more than 50 years' experience, and provide the perfect solution to enable successful collaboration.
Now, we conduct the most comprehensive research into the human ear so that our ultra-light, hands-free designs increase comfort and minimise the chance of developing discomfort:
• Increase productivity by up to 23%
• Reduce neck and back pain and reduce headaches by up to 31%
-E3 Consulting
First impressions count
We know clarity and intelligibility are vital to projecting a good impression and maintaining professionalism, particularly when attempting to communicate and collaborate across multiple regions and people with different language backgrounds and accents.
Audio quality can very across mobile phones, VoIP, analogue voice and as a result of network variables, which can make it particularly difficult to communicate when not using our native language. Our modern headsets are designed to meet these new and challenging conditions. They are optimised for the leading unified communications platforms and can maximise audio quality and facilitate better interactions. With intelligent technology delivering faithful, high-quality reproduction at any location, successful virtual collaboration is guaranteed.
In areas with high background noise, AudioIQ2 technology adapts listening levels automatically. And when working outside, microphones with Windsmart technology help minimise wind background noise.
Blurred lines: unified solutions
Working conditions are constantly evolving. Advancing technologies, the blurring of work/leisure space, global collaboration and the need to communicate outside of the usual office hours require a smarter way of working. Plantronics headsets are the hub that brings multiple solutions together. They unite devices, services and other unified communications platforms. They enable teams to work smarter and with greater efficiency.
Unification made easy
We’ve created a UC Toolkit that guides IT professionals through the various stages of planning, testing and deploying a UC Solution. It includes IT best……and how to get the very best from your headsets.
Redesigning your workspace
Workspaces are changing-evolving from maze-like office space to open floor plans, from assigned desks to hoteling spaces, and from rigid schedules to flexible work styles
CONNECTING THE ALWAYS-ON WORKPLACE
Work is shifting. People collaborate on the road, meet on mobile phones, and even “hotel” in offices. The way people work is changing, but their need to collaborate is greater than ever. At Plantronics, we simply keep people connected. We integrate with the top UC providers, so you can turn audio into a collaborative advantage. We create great user experiences-in the enterprise and on personal devices. We keep voices clear and unwanted noise tuned out. We keep users talking and IT headache-free. Devices, locations, and meeting times might change, but with Plantronics, your ability to connect and collaborate never wavers.
SMARTER WORKING
Today, “work” is more of a state of mind than a place to go. With new technologies that enable greater mobility and collaboration, the concept of a traditional workspace has changed forever. Smarter working examines the way people work and equips them with integrated tools to enhance their productivity. Plantronics provides those tools-a unified communications platform that gives your people the ability to connect multiple devices wherever, whenever.
OPEN OFFICES
Regardless of industry or geography, there’s no denying that office space is a big portion of most companies’ bottom line. Today’s enterprises are trying to reduce costs, improve square footage efficiency, and improve their environmental footprint by downsizing their office spaces.
This has led to the rise of the open office-and a corresponding rise in workforce dissatisfaction. Employees report an increase in office noise and distractions, and many report feeling inhibited because of the lack of privacy in an open office.
A 2013 U.S. Workplace Survey by Gensler reports that most effective workplaces include both quiet spaces and collaborative areas, giving employees a choice of where they’d like to work. Plantronics understands that everyone is different, and so are their work styles and preferences. We design our products with these varied needs in mind, so that whether people are desk-intensive or highly mobile, communication is clear and simple.
Experience how technology and evolutionary workplace design result in enhanced collaboration, innovation, and productivity.
Flexible Working
Open up a new world of work
Allow information workers to work where & when they are most productive, cost-effective, and environmentally respectful.
Plantronics: experts you can trust
Flexible working in the modern world
The work dynamic is evolving. Workers are increasingly working where and when they are most productive, cost-effective, and environmentally respectful. Businesses are introducing flexible working policies as up to 90% of surveyed employees now spend some time working off site either on the move, in 'smart' work spaces, hubs or at home. Subsequently, employees’ output is being measured based on results and not simply presence at the workplace.
Tools of the trade
Trends have shown employees are more self-motivated when they have the freedom to work any time, anywhere. Managers need to exercise a larger degree of trust and this growing trend of working outside of the office presents new opportunities. However, it also requires certain tools. Flexible workers require straightforward to install, easy-to-use, effective call and networking capabilities. Devices must be intuitive and headsets need to be ergonomically friendly. Furthermore, workers need to know how to utilise the power of their voice in the absence of face-to-face interaction and body language. Plantronics helps make this adoption easy. Our technology and expertise helps businesses stay connected, unify - and clarify - all communications allowing employees to work flexibly and organisations to improve productivity.
Work is changing...
Advances in technology have changed where we work and how we collaborate. Everything is becoming more fluid, productive, competitive and cost-effective for organisations, and more flexible for the people they employ.
IDC's Worldwide Mobile Worker Population Forecast predicts that the mobile working population in western Europe will increase to 129.5 million. Other futurologists predict that by 2020, 80% of the UK, German and French workforce won't be tied in to a daily 9-5 fixed-place routine.
Smart flexibility
Flexible working is liberating. Workers can be more productive, creative and balance their workloads with family and social life.
Meanwhile, their employers can concentrate on what matters: results
By working smarter, organisations can:
• Attract and retain top talent
• Increase employee satisfaction
• Boost employee productivity
• Cut real estate costs
• Expand sales footprints
In a survey of enterprise employees, 90% of people said they spend at least some time working off-site - and 44% of people said they spend a quarter or more of their time working in this way.
Together: apart
As more organisations adopt flexible working conditions, face-to-face contact will be complimented and even replaced by a more virtual world.
This means the impact of the spoken word is more crucial than ever before.Voice calls require better quality, and users can learn how to make what they say
and how they say it count.
Goodbye desk phone, hello headset?
Gartner has predicted the decline of the desk phone but the voice remains key, and an increasingly important part of the virtual collaboration mix.
As well as mobile devices, people are using computers and other technologies more and more as means of communication and to enable new ways of working.
Meetings and face-to-face interactions are being progressively replaced by more efficient desktop video and audio conferences.
In this world of flexible working where people are using interchanging technologies, the headset is the hub that brings everything together.
Get smart
• Smart technology: our latest headsets maximise calls and deliver clear conversations whatever the location or background noise. Wireless gives freedom to work anywhere
• Smart headsets: talk and multi-task simultaneously with smartphone and PC apps
• Smart places: flexible working - any time, any place, anywhere
Smart organisations deliver the tools and environments their workers need to maximise their potential. Implementing the latest, most effective technology plays an important role. As does providing dedicated spaces in the workplace, such as quiet zones, to aid collaboration. This will enable organisations to reap the benefits of increased productivity, improved staff retention and reduced attrition. Workers experience improved motivation, job variety and achieve a better work/life balance. The right tools for the right people for the right job: everybody wins.
Frequency-response technology
In lower quality calls from mobiles and VoIP phones it is easy to lose critical high-frequency signals. Plantronics business headsets compensate by boosting the ‘lost’ high-frequency signals to produce a clearer call unlike consumer headsets that tend to emphasis bass.
SoundGuard Plus
Helps eliminate the danger and discomfort associated with acoustic shock.
Perfected weight balance
Plantronics designers have perfected the weight balance between headset battery and boom making it comfortable for the wearer, especially for extended calls.
Noise-cancelling microphones and Digital Signal Processing (DSP)
Helps eliminate background noise and enhance audio clarity.