I love telecomm companies. In no other field is their _SO_ much choice and yet they're all just as fucked up.
Last night XO decided to turn off a DS3 for a company I do work for. They apparently misplaced a payment and just < blip > turned it off. It's not like it's a big deal or anything.... Turning off DSL because of a missed payment is
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"I just unplugged this for a second to plug in the vacuum."
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