I'd Blow This Joint if I Didn't Need the Money
Gawd, I am so sick of work right now. I never should have crawled back to this hellhole, money be damned. Ah, who am I kidding, the satellite bill sure ain't gonna pay itself, and no one else in my family is gonna pitch in to pay for it. Damn my need for television and a DVR.
So, why do I hate work, you ask? It's not that I hate my job really. I mean, I love the whole customer service part of it, you know, helping people find the CD or DVD they're looking for, answering any questions they have, make suggestions for other stuff they might be interested in. That stuff I love to do. It's the whole forcing-the-customer-to-add-on-additional-deals-at-the-register BS that the company is so focused on. They don't care about good customer service, they care about whether I offered every customer our discount card and explained in precise detail every aspect of the card even if they don't want to pay $25 for the thing, whether I offered the credit card users our "free" magazine subscriptions, whether I added on any items such as pre-orders. I get it, you're a cold, money-making corporation...which is why people choose to just download shit nowadays instead of coming into a store where the employees ask them 20 questions when you just want to buy your CD and get the heck out of the mall.
So, because I supposedly didn't inform a secret shopper to their satisfaction what the discount card I asked them if they had was, and I made the choice not to harass them about 3 magazine subscriptions that charges your credit card and never sends you the reminder postcards that they're supposed to send you so you can remember to cancel the mags before they charge you, I'm getting written up and chewed out by my worthless manager whose only contribution to the store is that he is good at swindling customers into getting our discount card and magazine subscriptions, that is when he decides to actually ring a freaking customer up instead of making me ring everybody up regardless if I'm actually doing something productive and he's twiddling his thumbs or disappearing into the backroom. I know I'm going to get the whole "I don't get it, Nicole, we talked about it when you started your shift that secret shoppers were starting that day and the importance of blah, blah, blah." Well, I'm sorry that it was the first day of the month and I was sick and the cold medicine I took earlier made everything a bit hazy, and I was doing all the ringing when I wasn't trying to clean the store and help people finding stuff....basically completely tired and overwhelmed and not thinking that a secret shopper was going to come that day.
I think this is a sign that I need to find a new job. I know that all stores basically have the same lameass expectations for sales, but at least I might be able to find a new place where the store manager's not a complete, incompetent jackass.
So, why do I hate work, you ask? It's not that I hate my job really. I mean, I love the whole customer service part of it, you know, helping people find the CD or DVD they're looking for, answering any questions they have, make suggestions for other stuff they might be interested in. That stuff I love to do. It's the whole forcing-the-customer-to-add-on-additional-deals-at-the-register BS that the company is so focused on. They don't care about good customer service, they care about whether I offered every customer our discount card and explained in precise detail every aspect of the card even if they don't want to pay $25 for the thing, whether I offered the credit card users our "free" magazine subscriptions, whether I added on any items such as pre-orders. I get it, you're a cold, money-making corporation...which is why people choose to just download shit nowadays instead of coming into a store where the employees ask them 20 questions when you just want to buy your CD and get the heck out of the mall.
So, because I supposedly didn't inform a secret shopper to their satisfaction what the discount card I asked them if they had was, and I made the choice not to harass them about 3 magazine subscriptions that charges your credit card and never sends you the reminder postcards that they're supposed to send you so you can remember to cancel the mags before they charge you, I'm getting written up and chewed out by my worthless manager whose only contribution to the store is that he is good at swindling customers into getting our discount card and magazine subscriptions, that is when he decides to actually ring a freaking customer up instead of making me ring everybody up regardless if I'm actually doing something productive and he's twiddling his thumbs or disappearing into the backroom. I know I'm going to get the whole "I don't get it, Nicole, we talked about it when you started your shift that secret shoppers were starting that day and the importance of blah, blah, blah." Well, I'm sorry that it was the first day of the month and I was sick and the cold medicine I took earlier made everything a bit hazy, and I was doing all the ringing when I wasn't trying to clean the store and help people finding stuff....basically completely tired and overwhelmed and not thinking that a secret shopper was going to come that day.
I think this is a sign that I need to find a new job. I know that all stores basically have the same lameass expectations for sales, but at least I might be able to find a new place where the store manager's not a complete, incompetent jackass.