"Customer Support" My Ass! Fucking Cox...

[spids69]

I fucking hate when I call tech support and know more than they do. I hate when they talk down to me like a moron when I tell them "Yes, I have renewed my IP, I have power cycled the modem and router, I have restarted the computer. I've done all these things at least a dozen times in the last two days." "Yes, but I have a specific order to do it in

Comments

[downtownfairy]

Yeah, I tried to call them once, and they told me my router was giving me the connectivity issues when my router WASN'T EVEN PLUGGED IN.

Idiots!

[azaezelya]

I hate Cox support. It got to the point when I had them, that my account was notated to send me directly to their second level support because I made the first level techs cry after they tried to do that same exact line with me.