Job Posting

Mar 14, 2007 13:32

Oceanlake is looking for technical support staff. Anyone interested?

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acidicjew March 14 2007, 19:55:03 UTC
What is the level of technical support they are looking for? What are the qualifications they are looking for?

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spireofapathy March 14 2007, 23:18:12 UTC
The position is for first level technical support, as in answering calls to our 1-800 number and using in-house tools to resolve customer issues.

The most important qualification is strong customer service skills. You would have to learn our application, which is a service provided to mobile phones, so some background in computer networks or mobile devices would be helpful.

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