I just finalized my travel plans for the holidays. I am really hoping that the replacement hard drive for my laptop arrives before I go. In the year since I bought it I've already taken four or five trips where it was nonfunctional and only one trip where it was marginally-functional. It's been a very frustrating owner experience. The last time
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I've been legitimately disappointed with their customer service, though. I've been trying to get this dealt with off-and-on for about eight months and I feel like they are just now listening to me seriously for the first time.
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It was good to see you at the party!
Jean
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