AVG scans, but AVG can't "heal" the problem as it says it can't find the infected files.
This is quite often the case, the virus is able to subvert the scanner while it's running. Which is why you usually have to boot into "safe" mode and run the scanner - but even that isn't 100% these days.
While those are great tools, you need to know what to do.
The AV companies' Boot-CDs I listed above are quite simple-minded and "only" can run a virus search-and-destroy. But they are very simple to use (due to the limiting path of choices one can do).
Another possibility is to do a google search for whatever is coming up in your virus scan as being the culprit. Last month when I did this we found that there were some comprehensive instructions on how to fix that particular problem (though I had Phil do it for me, being paranoid and freaked at the time!).
Yup, done this and it looks like I might just have to sit tight, as I'm not the only one suffering, but it does look like it's pretty new, so hopefully patches will be out soon!
Alas, the gotcha with that approach is that sometimes the virus writers have pre-seeded Google with lots of references to pages carrying *their* advice on how to "eliminate" the virus... i.e. actually giving instructions that will hide it from your view, while leaving it to go about its nefarious business unimpeded! =:o\
N.B. the majority of ads for "anti-virus" or "security" software on the internet these days are actually download links for trojans. And some of them are, in fact, pretty good anti-virus/anti-malware programs! They deal with any *competing* viruses/malware *very* effectively... =:o\
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This is quite often the case, the virus is able to subvert the scanner while it's running. Which is why you usually have to boot into "safe" mode and run the scanner - but even that isn't 100% these days.
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Just to be safe, make a backup of your data before that.
Usable AV Boot-CDs are e.g.
http://www.f-secure.com/en_EMEA/security/tools/rescue-cd
http://www.avg.com/us-en/avg-rescue-cd
http://dlpro.antivir.com/package/rescue_system/common/en/rescue_system-common-en.iso
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The AV companies' Boot-CDs I listed above are quite simple-minded and "only" can run a virus search-and-destroy. But they are very simple to use (due to the limiting path of choices one can do).
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Hugs - not fun. Good luck in bashing it.
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N.B. the majority of ads for "anti-virus" or "security" software on the internet these days are actually download links for trojans. And some of them are, in fact, pretty good anti-virus/anti-malware programs! They deal with any *competing* viruses/malware *very* effectively... =:o\
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