they might not take them back if the damaged plug is one of the cleranced ones. but it never hurts to try baf is generaly very good about these kinds of things.
Not at all. I got a pair of definitely-not-firsts oval gws plugs, and they were refunded because they were so poorly matched. The point is that they weren't specifically labelled clearance, so they don't say "EXPECT imperfections." Besides, a crack on the wearable is just plain bad for your ears, and BAF never wants to sell anything unwearable / damaging.
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[and post an in ear picture as soon as you can. I demand it. ;P]
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