Dear Southwest Airlines

Oct 02, 2009 12:50

In the future you should not:

Send Ominous emails to your rapid rewards customers telling them that TSA Changes to their Rapid Rewards accounts are REQUIRED

Then:

Provide error messages when your Online system suddenly receives thousands of hits that say "Your account is currently unavailable: Please contact Southwest Airlines for assistance ( Read more... )

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fallensoul48071 October 8 2009, 22:00:19 UTC
agreed.

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