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[swiften]

to all of those of you who said steady employment would improve my outlook on life, FUCK YOU. if anything its made it worse. You know, even i was unaware of the sheer number of stupid mother fucking ignorant short bus reject assholes and fuckups on this planet until i took this job. I vow it right now, should i ever gain power even in the smallest

Comments

[cheyannew]

Actually, what'd improve your outlook on life, would be to let go of all that anger you've got pent up for whatever reason.

What others do shouldn't bother you, all that concerns you is what YOU do.
Confidence in yourself can come from gainful employment, but you, dear Mog, have always had so much bitterness & anger pent up that you're stuck in a perpetual bad mood....

Fix that, and you'll be much happier :)

[swiften]

i dont like people screaming at me. if it wasnt for that i would like my job aright. its not what i imagined myself to be doing, but eh. it would be infinately better if people would treat us with respect. theres a reason the average span of employment up there is 8 months

[cheyannew]

Having done tech support since 95, it's a high stress job, and requires a certain mentality and whatnot to do it for long...
The screaming is simply someone else venting; not at you but out of frustration at the situation; you simply happen to be the sounding board. They should be calmed down whinthin 5 minutes of calling, part of customer support is calming them down to find out what the exact issue is. Even if they don't stop; It's not directly affecting you so you shouldn't let it get to you.

[swiften]

them venting doesnt bug me. people telling me to take the dildo out of my ass, or calling me a stupid mother fucking bitch does annoy me. cause im not allowed to respond.

i found the number one way of soothing people is complete honesty. too bad im not allowed to do that. i get in trouble