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[swiften]

ok. everyone who thinks about it longer than 3.1 seconds knows that being a call center operator is a shit job. You spend 8 hours a day leashed to a phone with many many angry people screaming in your ear

Comments

[cheyannew]

teehee.. I always mute my phone when xferring to sup's...

People always start cussing me out, etc.. so I unmute and go "Sir/Madam, I wuld suggest you not speak to the supervisor the way you're speaking to me". they go "I thought I was on hold!!" i go "No, I didn't say I was putting you on hold." LOL

Dur dur dur!!

[swiften]

this really isnt the best job for someone with my tempterment. i try my best but sometimes my natural dislike for stupid people comes through.

i love it though, they say *I* am the idiot, when theres NOTHING wrong with *my* satelite system. its like "and who'se calling who here?"

[summermicole]

thanks for reminding me EXACTLY why i quit working customer service.

[swiften]

i wish iu was customer service at times. but im technical support.

[summermicole]

it doesn't matter. it's call centers in general. i worked both when i worked for at&t wireless...AND i worked what we called the red hat team...it's a team that all the REALLY pissed off people got transfered to and it was our job to kiss ass to make them happy and keep their service. apparently my sup thought i was good at kissing ass and put me on this team. worked that for 3 weeks and told my sup on wed. of the 3rd week that if i wasn't trasnfered by monday, i quit.

came in monday and was back on tech support/cust service (it changed based on call volume).

[swiften]

i think we should have a team dedicated to asshole cm's.

"WHAT the fuck are you screaming about now? Oh, you have a searching for satelite message? Fine lets fix it so u can get off my damned phone"