Comments | sylvar: Instant Service FAIL

sylvar

Instant Service FAIL

Aug 18, 2009 13:52

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Comments 4

Correction... hankejh January 27 2010, 17:17:27 UTC

Seagate Fail -- their agents didn't pick up. InstantService cannot force Seagate's agents to do anything.

Re: Correction... sylvar January 27 2010, 17:31:54 UTC

I never said InstantService(tm) failed. I said "Instant Service Fail" -- i.e., someone (Seagate, in this case) offered, and failed to deliver, service that is instant.

Though, given that the company chose to use StudlyCaps to name itself, I think your reading of it is probably pretty common.

Re: Correction... hankejh January 27 2010, 21:16:13 UTC

;) plus the big FAIL added above InstantService's logo visually attributes FAIL to InstantService rather than Seagate. See you in h311 Seagate!

Re: Correction... sylvar January 28 2010, 12:12:55 UTC

OK, fair enough -- and now that I recognize you, perhaps the new owners would take a suggestion from me via you? It would be pretty easy to remove the location bar, and only display the InstantService logo AFTER Seagate takes the call. That way, the brand is protected from misassociations like this. :)