Add to the pile of ComCrap.

[tallbeast67]

"You are going to have to go to your local office to obtain sevices,
because there is still services at your address under someone else name.
The services will need to be turned off before we can add new.
Also you would want to let them know that the house that you are in
is not a apartment anymore. So you will need to take your deed." - Comcast

Comments

[silentorpheus]

Danielle and I had the same issue with Verizon. When we went to add a landline to our apartment, we got an email to call the office (we signed up over the internet). They explained to us that service was still in someone elses name at our address so they could not activate us. Turns out that the previous tenants - who had DIED - still had our address linked to their account. So they wouldn't change it unless we had our landlord call and confirm that the previous tenants no longer lived there, or anywhere else for that matter, and we did now. Originally they wanted us to call at the same time as our landlord, on conference call, to get everything squared away, and add to that the fact that every person we talked to gave us a different number that we needed to call, because everyone claimed that a different office dealt with that kind of problem. I hate the utility companies.

In the end, our landlord called and it got squared away, no hassles. But I was getting ready for the worst.