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Comments 6

jecook April 18 2012, 03:11:57 UTC
O.O

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tullamoredew April 18 2012, 06:46:43 UTC
last time I worked in techsupport, we had to be VERY nice to customers, but a single word we didn't like, and we put the phone down.

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caralindacat April 18 2012, 08:19:16 UTC
she comes in in person >.<. I regularly have to just retreat to the far end of the shop and let Boss deal with her.

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tullamoredew April 18 2012, 08:30:31 UTC
I'd let security deal with her

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jecook April 19 2012, 06:26:45 UTC
... That would be the boss- it's a small shop. :)

I am extremely blessed at work in that I don't have customers that pull that crap on me, only brain-damaged people manning the phone firewall. (and not all of them- we are very slowly getting in competent techs as the lazy ones decide that they are too bored with skiving their work off to others and find greener pastures.)

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