Documenting the BT saga, mostly for my own memory, but possibly useful to others.

[the_gwenzilliad]

 19 May:

• I receive a text from O2 Broadband saying that BT has informed them our line is being cancelled; please call them back with instructions.
• I ring O2 and tell them no such thing is happening, wtf is going on?
• O2 informs me they have this from the BT service line; I should call BT.
• By this time husband is home, so he rings BT to let them know

Comments

[hrrunka]

I guess it's slightly better than here in the third world; somewhere I have a photo of one of the few remaining fragments of my mother's land line (and the lines for the rest of the neighbourhood)...

Hope you get it sorted out soon.

[hrrunka]

...and here it is, for the random amusement of all and sundry:

[hitchhiker]

there is something about telecoms that seems to attract incompetence like a magnet.

[autographedcat]

Good grief. That's a very special sort of wtf.

[hrrunka]

In the third world you'd start wondering which particular obstructive elements were angling for a bribe...