Starhub = Starfuck

[thirstyhippo]

I believe I speak on behalf of many dissatisfied Starhub customers out there, with regards to their messy billing procedures and poor customer service. My first unhappy incident with Starhub was when I was charged hundreds of dollars for GPRS usage on my phone, when I don't even use my phone to surf the internet. They refunded the amount over the

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[falterd]

They are pretty terrible. They promised to waive something for a transfer in name issue, which was because the mobile broadband they provided wasn't working, so I switched to a cable with a change in name, and the bill is still appearing and we get sent letters. =x

Supposed to switch over to Starhub since I came back actually, but due to hearing about network being bad, I have yet to switch (been with Singtel for the last 6 months without a contract...)