Registration system suggestions
I go to a lot of cons, big and small, and I have seen the best and the worst registration processes used at them. I also have a little experience from running registration at LAFFBowl and New Year's Eve Con. This post is my attempt to summarize a lot of the lessons that some cons have learned, and other cons haven't learned, in the hope of starting
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As you know, I have gone to many cons myself, and it's frustrating having paid for the highest membership way in advance (or wanting to upgrade and they don't have a system in place to do so online), only to have a paperwork issue make me wait in the "at-con" line.
I'm not going to name any conventions, but the last two conventions I went to (as well as the next one I am going to) had this issue. The other four conventions seem to have their process down, in various stages of success (from waiting in line for less than five minutes to about 20).
I hope conventions read this journal. They can learn from it.
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