Hi! I just stopped by to point out a random gender-related income article (http://www.msnbc.msn.com/id/26828564/) and found some things of interest here -- especially pretty vacation pictures! :)
And I've had an awful lot more customer persecution stories than customer service stories lately (mostly Verizon, Comcast, AT&T, airlines other than Southwest -- if only we didn't NEED those services!), but you're right about Southwest. I haven't used Orbitz... but speaking of price assurance programs, Amazon used to have one, but it was discontinued Sept. 1. Naturally just days before Dad decided he needed a new digital camera... ANYway.
Comments 2
And I've had an awful lot more customer persecution stories than customer service stories lately (mostly Verizon, Comcast, AT&T, airlines other than Southwest -- if only we didn't NEED those services!), but you're right about Southwest. I haven't used Orbitz... but speaking of price assurance programs, Amazon used to have one, but it was discontinued Sept. 1. Naturally just days before Dad decided he needed a new digital camera... ANYway.
Reply
My customer dis-satisfaction stories also outnumber my happy ones by a fair bit, but all the more reason to highlight the good ones, right?
Reply
Leave a comment