That's really weird. Have you or someone else in your house signed up for it before? I know a lot of people who use it, and no one's ever had a problem.
After your comment I went to read the terms and services and it says you just have to pass the identity verification. Maybe it didn't recognize your SS# or something. It says you have to be a valid tax payer.
That's weird. I wouldn't worry though. It's a very legit site. They just use your SS to verify you. I wonder if maybe your birthdate was marked wrong and didn't match your SS or something.
They're accredited with the better business bureau, so it's safe to give them that kind of info. I'd guess there was a server/technical problem or something of that nature.
Your info is also protected by digicert inc, an internet security company(much like the verisign inc on paypal).
"Unfortunately, we are unable to verify the information you provided, and therefore an account cannot be opened at this time. We will send you an email explanation or request for additional information soon to the address you provided.
In the meantime, we invite you to explore the features of the MoneyExchange site by clicking the continue button below.
If you have any questions, please call Customer Service at 1-800-794-9071 daily between 7 a.m. and 9 p.m. ET.
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After your comment I went to read the terms and services and it says you just have to pass the identity verification. Maybe it didn't recognize your SS# or something. It says you have to be a valid tax payer.
That's weird. I wouldn't worry though. It's a very legit site. They just use your SS to verify you. I wonder if maybe your birthdate was marked wrong and didn't match your SS or something.
Reply
Reply
Your info is also protected by digicert inc, an internet security company(much like the verisign inc on paypal).
Reply
"Unfortunately, we are unable to verify the information you provided, and therefore an account cannot be opened at this time. We will send you an email explanation or request for additional information soon to the address you provided.
In the meantime, we invite you to explore the features of the MoneyExchange site by clicking the continue button below.
If you have any questions, please call Customer Service at 1-800-794-9071 daily between 7 a.m. and 9 p.m. ET.
Thank you!"
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