(no subject)
I had a customer tonight who was greatly affected by the winter storms in Oklahoma. Recognizing that our customers may currently be facing some challenges (stranded away from home, not able to contact us, unable to receive mail, etc.) the company I work for is making concessions for our policyholders affected by these storms, contacting them to see if they need their due dates pushed off, waiving late fees (or whatever we can do to help). This lady was calling back after we sent her an e-mail a few days ago.
The bad part is, I was totally taken aback by the whole situation. All because I've been so wrapped up in my own problems, struggling with depression again, moving, so stressed out that I was oblivious to the fact that Kansas, Oklahoma and Missouri were declared a federal disaster.
OK, it didn't help that I haven't had my TV or watched the news in a few weeks, but still... I felt ridiculously stupid as I faked my way through this call, asking "were you affected by the storms?" with her reply being a very dry "I don't know anyone who wasn't".
I'm exhausted and extremely crabby, not able to rely on people who say they can help me with this mammoth project of moving, and then don't. I'm running out of time, and ran out of patience weeks ago. I hurt, everywhere. And I've been self-centered, dwelling on me and what I need. But, you see, I'm not buried in snow and ice, and I'm alive and generally well. And I bought myself a full-spectrum lamp for fake sunlight, which should help in the depression department.
Keep counting the roses, not the thorns... the rest will work itself out.
The bad part is, I was totally taken aback by the whole situation. All because I've been so wrapped up in my own problems, struggling with depression again, moving, so stressed out that I was oblivious to the fact that Kansas, Oklahoma and Missouri were declared a federal disaster.
OK, it didn't help that I haven't had my TV or watched the news in a few weeks, but still... I felt ridiculously stupid as I faked my way through this call, asking "were you affected by the storms?" with her reply being a very dry "I don't know anyone who wasn't".
I'm exhausted and extremely crabby, not able to rely on people who say they can help me with this mammoth project of moving, and then don't. I'm running out of time, and ran out of patience weeks ago. I hurt, everywhere. And I've been self-centered, dwelling on me and what I need. But, you see, I'm not buried in snow and ice, and I'm alive and generally well. And I bought myself a full-spectrum lamp for fake sunlight, which should help in the depression department.
Keep counting the roses, not the thorns... the rest will work itself out.