a long time ago in my old account, one of my friends, Drew, escalated a call to a Senior Agent. after the escalation, she emailed him, pissed off because apparently, to her, Drew could have resolved the issue himself.
below is a screenshot of the email. fucken hilarious.
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I still have the original one on my gmail account. When I need some camp in my life, I open it.
Pure gold.
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i know, right?! when life hands me lemons, i read this email. i feel better instantly.
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it's safely tucked in the archives =)
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