[your 2nd comment showed up just as I was finishing this one...]
I should have been more specific. (Items now numbered for easier reference.) GV certainly does a lot of them, and I almost mentioned it; the other tool I had in mind was telephony hardware, which can probably do all of it but is rather technically demanding (in other words, I don't know how to do it yet and also it's not cheap).
Here's the rundown: 1. GV can do this, as long as the call goes through their service -- which is a reasonable restriction, but it adds further lag to the conversation, since you can't actually use their service directly (you have to go through another phone line), and all our phones are already VoIP... I would count this one as a "yes" if they provided VoIP, or if GV was on-site software or a device. 2. Record all calls = yes; automatically = no. They also announce whenever your recording, which I don't want. (The same caveat about lag from going through their gateway applies.) 3. They do tie Caller ID to a contact list, but GV doesn't seem
( ... )
Comments 5
Reply
Reply
Tally ho.
Reply
I should have been more specific. (Items now numbered for easier reference.) GV certainly does a lot of them, and I almost mentioned it; the other tool I had in mind was telephony hardware, which can probably do all of it but is rather technically demanding (in other words, I don't know how to do it yet and also it's not cheap).
Here's the rundown:
1. GV can do this, as long as the call goes through their service -- which is a reasonable restriction, but it adds further lag to the conversation, since you can't actually use their service directly (you have to go through another phone line), and all our phones are already VoIP... I would count this one as a "yes" if they provided VoIP, or if GV was on-site software or a device.
2. Record all calls = yes; automatically = no. They also announce whenever your recording, which I don't want. (The same caveat about lag from going through their gateway applies.)
3. They do tie Caller ID to a contact list, but GV doesn't seem ( ... )
Reply
Leave a comment