grr

May 29, 2009 15:15

so this company out of san diego calls me collect without my knowledge and then tries to stick me with the bill for it? and qwest has to put it on my bill ( Read more... )

rant

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Comments 6

killbox May 29 2009, 21:39:54 UTC
Its been ages since i did a collect call, (or got one) but i now historically you got a call by the operator robot asking you if "you want to accept a call from 'recorded name here')

if you didnt accept it then yes you should be able to dispute it.

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wyrdling May 30 2009, 20:37:34 UTC
oh, i know, i've never accepted a collect call in my life. apparently, according to the guy at qwest, this company does this a lot....

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unixronin May 29 2009, 21:47:22 UTC
Wait, "calls you collect without your knowledge"?

If they've figured out a way to call you collect without you being advised it's a collect call, call the FCC. It may even fall within the FBI's purview.

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wyrdling May 30 2009, 20:36:42 UTC
I don't think anybody even picked up the phone at when they claimed I accepted the call. I called them up and they apolgized for the "billing error" but the guy at qwest said they do this a lot.

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unixronin May 30 2009, 20:50:32 UTC
Definitely sounds like FCC-complaint time.

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wyrdling May 30 2009, 23:11:58 UTC
done. online complaint forms make it pretty streamlined...

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