Comments | yutaka2k: I am Ashamed....

yutaka2k

I am Ashamed....

Jul 20, 2009 01:36

Gosh.... I am so ashamed of the customer, the call-centre staff, Astro.. and of course the PR lady!! MALAYSIA, so malu!! I really hope Air Asia will do better. It's the only Malaysian based company that I am proud of so far ( Read more... )

Comments 2

anonymous July 27 2009, 16:30:11 UTC

What is Astro? The 2 customers -- angry lady and PR lady -- sounded crazy and were just plain mean. I feel sorry for him. The guy was sufficiently patient, I must say, in the face of such abuse. I don't know what I would do if I were in his shoes.

Did you see the video link I put up on FB?

http://www.youtube.com/watch?v=mSgHD8cSKjI

I think the 2 crazy ladies in the audio and the PPS lady in the video can rival one another.

Hahaha.... anonymous July 30 2009, 17:51:14 UTC

astro is a provider of cable tv. Malaysia equivalent of Starhub cable TV... I so agree with one of the comments on "asking for champagne". Nice customers get good service. If you'd ask nicely, even no card passenger on econ can get champagne, otherwise, don't care what PPS or what, I will still say "sorry, we ran out of champagne!"

BTW, who's this?