I have always had long hair. Well, not always. I chopped it off and put it in a perm when I was 9, but grew it out when I was 12. Through high school my hair was down to my waist and healthy. I had the dead ends trimmed every 3 months, and it was absolutely gorgeous
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Please tell me you didnt pay ;_; it is rare that I say that, but I personally think she doesnt deserve to be paid for not listening to your wishes. I know they are supposed to pitch colors and perms and shit like that but she should have listened. My last SuperCuts gal did. Going so far as to only use water when i told her I never put anything in my hair but shampoo and conditioner.
Believe me, I've had to threaten to go to another 'stylist' before, when I explained i just want a trim, and to buzz the underside (very thick hair). So far no one has ignored my wishes. If they do... ohh boy.
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I got their form email this morning saying they needed some more information and they're sorry it happened, etc. I wrote back this reply:
I'm not sure what can be done to "resolve" my complaint. I don't want the stylist fired. And there's no way to "add back" the hair she cut off. I was just VERY uncomfortable the entire time starting with the shampoo where she kept pressuring me to do something other than what I had asked. I do not like confrontation, but I nearly walked out with shampoo still in my hair because she seemed to not listen to anything I want, and I was absolutely terrified that she would take matters in to her own hands and give me a style that I had absolutely refused numerous times ( ... )
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Now, in your situation- trims are important. especially for those of us with long hair. But what you might do next time is sit down with teh stylist and bluntly say- if you dont do exactly what I want, I will not pay you. You might meet with the manager first to explain the situation.
what happened to you was a true physical violation..
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*stares horrified*
Glad you're getting your money back and such. and just an FYI.. I have shorter hair.. shoulder length now.. -.- Got 13 inches cut off.
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