Comments | cabell: It was seriously hard to believe it while it was happening.

cabell

It was seriously hard to believe it while it was happening.

Feb 13, 2010 17:16

The letter I just wrote to send to Bank of America Regional Headquarters:

To Whom It May Concern ( Read more... )

Comments 18

kiwikat February 14 2010, 01:27:32 UTC

Dude, that is so inappropriate. Angry customers say things, there is NO REASON to get all butthurt just because someone asks for a manager.

cabell February 14 2010, 01:28:35 UTC

I know! And I wasn't being rude to her AT ALL; I was just openly recognizing that she wasn't in a position to do anything one way or the other.

revena February 14 2010, 02:14:13 UTC

WUT. Man, that is so uncool. Good on you for doing the letter-writing thing.

abbajen February 14 2010, 02:37:14 UTC

I know that it would be a total and complete pain in the ass for you, but since they were such dickheads to you, if I were you, I'd cancel my account with them and open one with a different bank, because that shit is just plain out of control.

legolastn February 14 2010, 03:03:19 UTC

You should send this to Consumerist.

kaygigi February 14 2010, 03:27:23 UTC

Yet another reason I will continue to avoid Bank of America. I always thought it was outrageous they charged customers from one region of the US to use BoA ATMs in other regions, but then their false ads regarding their investments into community development corps that got pulled from the airwaves by the FTC really sealed the deal. Now this. UGH. What an awful bank. I'm so sorry and I hope you can change your deposit info!