Aw, hell.

[colleendetroit]

Took nearly a week for Livejournal to get back to my support request for the 'sudden' change to sidebars in August, but there remains no resolution. This was what I heard back:"Thank you for your report, and I apologize for the delay in responding to your request. We've tested the base Component styles, and are unable to reproduce this problem;

Comments

[doeeyedbecky]

Really? Ugh. Maybe, just MAYBE if they actually TRIED to recreate it with a custom layout instead of the base coding, they'd see it. Just UGH

[colleendetroit]

Srsly, it's so frustrating! It was just fine and then one day - boom. I didn't do anything to cause that, my customization has basically been the same for 7+ years...so can't LJ look back and think, 'Hmmm, what did we change around that time that might be conflicting?' Nah, let the users worry about that. @_@

[doeeyedbecky]

As I said on your support ticket, The day before Release 95 was made 'live,' All customizations to layouts were acting NORMAL with comments.

It's when Release 95 went 'live' when the issues began.

It's extremely frustrating and even MORE so when you're told it's your fault, when it's not!

[colleendetroit]

The day before Release 95 was made 'live,' All customizations to layouts were acting NORMAL with comments.

It's when Release 95 went 'live' when the issues began

Thank you for pointing this out! I just went back to the support request I made to LJ and added that, because HELLO,it's so obvious that it's something they changed and it's insulting that they point the finger at the user.

[laurahonest]

yay lj! fucking us over once again!
well if anyone finds a fix i would be thrilled to know what it is.

[colleendetroit]

So much for 'support'...and to think, some of us pay for this 'service'. Gahhh. @_@

[laurahonest]

and i am one of the poor saps that pays for this crap

[wife_and_mom]

Every time I've ever made a complaint about this to LJ they've basically blamed it on everything but themselves. It's frustrating, I've always used customized layouts without issues until they started making changes. It's so obvious there's a conflict with their coding but that is apparently too much of a hassle for them to fix so it's on us. Their customer service sucks. Good thing I've gotten used to using flexible squares and smooth sailing for now.

[colleendetroit]

It's so obvious there's a conflict with their coding but that is apparently too much of a hassle for them to fix so it's on us.

THIS. So obvious! They KNOW if they changed something in early August that might be conflicting, they just don't care to find a fix, at least not now. Maybe in 3 months, they'll come out with a new 'release': "NOW, without funky sidebars!" *sigh* Maybe it's time for me to venture out to a new layout (she says, clinging to Component).

[crimes]

Yeah it's our fault even though it just happened recently and I've had these layouts for years. Oh okay.

[anjak_j]

Not a Component user myself but have plenty of friends who are/were, and I'm tired of seeing this mess everywhere I go...

Given the problem only seems to happen on comment pages, this leads me to believe it issue is LJs, not a user-modification issue. (From what I've seen of the code, the tables that Component uses are incorrectly stacked on the comment pages, so that the right-hand sidebar's table is inside the comment stack instead of after it. I'm wondering if the entire page layout could be written as a layer hack to put this right...)

I'm also wondering if LJ depreciated something that is common to most customisations of the Component layout, given that all the instances I've seen are heavily modified versions of Component. That has happened a couple of times with Flexible Squares over the past few years.