Comments | customerssuck: Thank you for calling... How can I help you?

gods_debris in customerssuck

Thank you for calling... How can I help you?

Feb 25, 2016 23:49

It is amazing how many people feel that it is the cellphone company's responsibility to pay for cellphone manufacturer mistakes and errors. To a certain extent -- yes, we are there to help and to assist. And yes, there are manufacturer defects that we definitely will cover on behalf of the manufacturer ( Read more... )

Comments 4

ertai February 26 2016, 13:39:53 UTC

Wow, what a super douchebag.

gods_debris February 27 2016, 02:01:33 UTC

Big time.

theflyers February 26 2016, 22:15:23 UTC

You're destined for sainthood at this rate. I know a few people who can handle these kind of jerks with grace like that, I am not one of them. Hence why I shy away from dealing with the general public. I'm glad you got him to admit he broke it and he didn't get even a refurbished phone, what a dingleberry.

gods_debris February 27 2016, 01:59:52 UTC

Thanks! I was pretty pumped with adrenaline from that call and I Was super frustrated that I couldn't say more to him about how I felt about his behavior (which is the worst part).

When he called back he got a different rep and he admitted to that representative that the phone got damaged somehow. Haha.