I think that you should have bored her with a thermodynamics lesson. The "there is a difference between cold and cold enough" seems a little picky and pretentious-- much like how I get about any of the work on my house. You should have definitely warned the other guys.
Still, it's not like I said it with any negative tone. It's also not like I called her a bitch over it, either. I still maintain her responses to me were excessive for someone who should be trying to please the person on the other side of the bar. I've seen tons of people being complete assholes and not get the response I did.
Funny shit. It's always mystifying to me too when I get service like that, though granted it's usually from Waffle Ho's.
Anyway, knowing you a long time, you can get a little...I don't want to say snide, but someone else might, especially about things that seem elementary to you but might not be clearly understood by someone else (such as heat transfer). It's not really what you say, or even especially the way you say it, but kind of the combination of the two. Not meaning to be negative here or anything, you did ask. And your last comment, while definitely not out-of-line, could be taken badly if you didn't say it with the right kind of smile...
All these social nicities can be a damn annoyance that we engineers often don't want to bother with.
Again, as I said above, this is an example of, "maybe could have taken," or "possibly." Even if what I said could have POSSIBLY been taken out of context, the fact remains that I didn't say something blaringly abrasive. My point is that as a customer I should have been given the benefit of the doubt, not the attitude I got.
And as an addendum, everything I did say was with a positive tone and a smile. I was doing my best to be a good customer, even if I was mad. I just felt like my business didn't matter. That's not how you run a restaurant.
Oh, for sure. The bartender should have warned the other guys herself that the beer wasn't really cold, and then she blames the customers for her own fuck up. She's the supposed expert, she should know that people aren't going to want to drink their beer like that.
Still, I think my first comment still applies. Not that you have a "bad attitude" or anything, but you can get a little...I almost want to say arrogant...about stuff like that. It's hard, living in a world where most of the people around you seem to have about half a fucking brain without getting a little arrogant about the fact that you do have a brain and know how to use it.
I think you handled it in a much nicer way than I, or Matt for that matter (Oh, heaven help her if it would have been Matt!) would have. Frankly, you're the customer, and if you say it's not cold enough, then by damn, it's not cold enough, no snide comments required on her end. But, y'know, that's just what I think.
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Anyway, knowing you a long time, you can get a little...I don't want to say snide, but someone else might, especially about things that seem elementary to you but might not be clearly understood by someone else (such as heat transfer). It's not really what you say, or even especially the way you say it, but kind of the combination of the two. Not meaning to be negative here or anything, you did ask. And your last comment, while definitely not out-of-line, could be taken badly if you didn't say it with the right kind of smile...
All these social nicities can be a damn annoyance that we engineers often don't want to bother with.
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Still, I think my first comment still applies. Not that you have a "bad attitude" or anything, but you can get a little...I almost want to say arrogant...about stuff like that. It's hard, living in a world where most of the people around you seem to have about half a fucking brain without getting a little arrogant about the fact that you do have a brain and know how to use it.
EvilBastard
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