How I spent my sick day

Jan 23, 2008 17:21

When I woke up yesterday, I had the grandmother of all non-migraine headaches, with aspirations of growing up to be a full-fledged migraine. (I don't get them very often, praise God, but I do get hit two or three times a year.) I called in sick and went back to bed. When I woke up again a few hours later, the headache was manageable -- a low simmer ( Read more... )

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Comments 8

hazebrouck January 23 2008, 23:28:00 UTC
To make their requirements more absurd, a power of attorney ceases to have any meaning whatsoever the moment the person in question dies. After their death you can feel free to use it to light fires with. In my not inconsiderable experience with following up on the finances of dead people, I have noticed that many institutions have no idea what their own policies really are on the subject and the people you contact will get nervous, overly protective of the company and/or the dead person and generally feed you nonsense. Unfortunately, multiple layers of nonsense may be necessary before you get to the real answer. Maybe I'm embittered by my experience today trying to get retirement info. In any case, I wish you well on that one.

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stringmonkey January 23 2008, 23:30:55 UTC
Sorry you had such a rough day. And I'm with you on the Verizon "customer service." It took me five minutes to FIND their phone number on the bill--it was almost invisible in white type on a red bar.

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herooftheage January 24 2008, 03:27:30 UTC
Hmm. You might be able to sidestep all this by signing up to pay your bills online at the Verizon website. I haven't actually looked, but I suspect it is worth going to check out.

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mistressrhi January 24 2008, 14:49:04 UTC
Very, very weird...

I receive my Verizon bill electronically and have it automatically deducted from my checking account, all of which I was able to accomplish through Verizon directly. Verizon sends me email to let me know when my bill is available and due. Do you still have access to the Duke's email account? Or, perhaps, after a little strident conversation, the helpful Verizon person would be willing to change the email and password into yours so you can access it yourself.

As for proof, I think I would send a copy of his death certificate and a notarized statement that their was no estate probate. POA's are invalid after death, so that was an ignorant request on their part.

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loric40 January 24 2008, 18:44:28 UTC
I would ask to speak to a supervisor (no doubt another 5 minutes on hold) and explain the situation. Tell them what you would like and if they can't do this you will be switching your service to some other carrier that will send you bills.
You can take your number to another service, even if it is only for a month. If you really like Verizon at the end of the month switch back. Just avoid plans with a contact unless you want to stay with them for a while. This sounds better than doing all the notarized stuff and writing letters.

Just my 2 cents worth

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