My official biggest customer pet peeve is the inquiry of whether or not we "lend out" books, to which I replied (as gently as possible) "No, I'm sorry, this is not a library". Customer then says "No, I know that, but I figured sometimes book stores lend out books.."
KLSDJjdfklajdasljdl Okay, lady, what's your definition of "library"? Apparently
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