I just had to post this:
Me: IT how can I help you?
Idiot on Phone: The Nums Lock won't work.
Me: You've tried using the number pad?
Idiot: It doesn't work, the light on the keyboard doesn't come on.
Me: And the number pad isn't working?
Idiot: It's not working!
Me: Okay I'll come have a look.
(A minute or two passes as I hobble my way to the idiot, who is
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