Comments | evitavalenciana: STFU

evitavalenciana

STFU

Nov 27, 2007 13:06

Ha! I had my first experience at my current job of being cursed at over the phone. Not a barrage of insults or anything, but I have to tell the ridiculous story so you all can agree with me about what a biatch this lady was ( Read more... )

Comments 6

bunnygirl79 November 27 2007, 21:12:25 UTC

I couldn't help but giggled when I read your entry:).

evitavalenciana November 28 2007, 14:14:00 UTC

Yes, it makes me giggle, too. :D

lgleason November 28 2007, 01:01:09 UTC

How random!

evitavalenciana November 28 2007, 14:14:12 UTC

Yeah, very odd.

kwanboa November 28 2007, 02:41:41 UTC

Now, I am WELL aware of being frustrated with the bureaucracy of your average school system. As a matter of fact, I believe I've gotten shirty with half the anthropology department's support staff before.

But at least I was getting shirty about something they could DO.

What.The.Hell. I can see that working back up at Grenfell, if only because everyone knows everyone or is related to everyone, but...WTF. Not at friggin' FSU.

evitavalenciana November 28 2007, 14:12:34 UTC

I am glad that *I* was trained properly on dealing with students calling. If I don't know the answer to someone's question, I take their name and number and call around until I *find* the answer and then call them back. Understandably, people get frustrated when they get transferred in circles. It is amazing how fast you can turn an angry and frustrated student into a happy and grateful student with a little bit of legwork. It's worth it - students are the reason we are here, are they not?

This lady was an entirely different story and totally SOL, as well as a bitch.